Ombuds Report: Customer Complaints Up 43%, Rogers sees 118% Increase
Canada - 2024-04-25
Telecom ombudsman publishes Mid-Year Report Ottawa (April 25, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) released its 2023-24 Mid-Year Report today.
The report shows a 43% increase in the number of complaints from telecom and TV customers in Canada between August 1, 2023, and January 31, 2024. “This substantial increase in...
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